Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using Mallory ("Service"), operated by Cleardot Enterprises, LLC ("Company", "we", "us", or "our"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Mallory is an AI-powered family coordination platform that helps families manage schedules, events, and communications. The Service includes:

  • Automated event extraction from emails, SMS, and WhatsApp messages
  • Calendar synchronization and conflict detection
  • Family coordination and notification services
  • SMS and WhatsApp messaging capabilities

3. SMS and Communication Services

3.1 Opt-In Consent

By providing your phone number and agreeing to receive SMS notifications during account setup, you consent to receive automated text messages from Mallory. These messages may include:

  • Event reminders and schedule notifications
  • Schedule conflict alerts
  • Family coordination updates
  • Service announcements and important account information

3.2 Message Frequency and Charges

Message frequency varies based on your family's schedule and preferences. Standard message and data rates may apply as determined by your mobile carrier. We are not responsible for any charges you incur from your mobile carrier.

3.3 Opt-Out

You may opt out of SMS notifications at any time by:

  • Replying STOP to any SMS message from Mallory
  • Updating your notification preferences in your account settings
  • Contacting us at contact@getmallory.com

4. User Accounts and Responsibilities

4.1 Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4.2 Family Members

When inviting family members to your account, you represent that you have obtained their consent to share their information and include them in family communications.

5. Privacy and Data

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We collect, use, and protect your information as described in our Privacy Policy.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Send spam or unsolicited messages through the Service
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use the Service to harass, abuse, or harm others

7. Subscription and Payment

Certain features of the Service may require a paid subscription. By subscribing, you agree to pay the fees associated with your chosen plan. Fees are billed in advance on a recurring basis (monthly or annually) and are non-refundable except as required by law.

We reserve the right to change our pricing with 30 days' notice to active subscribers.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARDOT ENTERPRISES, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR OTHER INTANGIBLE LOSSES.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. You may terminate your account at any time through your account settings or by contacting us.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

12. Contact Information

If you have questions about these Terms, please contact us:

Cleardot Enterprises, LLC

Email: contact@getmallory.com

Website: https://getmallory.com