Privacy & Security
Learn how Mallory protects your family's data and privacy.
At Mallory, we take your family's privacy seriously. We understand that you're trusting us with sensitive information about your schedule, communications, and family members.
We are committed to:
- •Never selling your data to third parties
- •Using your data only to provide and improve Mallory's services
- •Keeping your information secure with industry-standard encryption
- •Being transparent about how we use your data
Mallory collects only the data necessary to coordinate your family schedule:
Account Information
Name, email, phone number, and family member details
Calendar & Events
Event titles, dates, times, locations, and attendees
Communications
Emails, SMS, and WhatsApp messages that mention events (only when you connect these sources)
Usage Data
How you interact with Mallory to improve the service
We use multiple layers of security to protect your information:
- •Encryption: All data is encrypted in transit (TLS) and at rest (AES-256)
- •Access Controls: Only authorized personnel can access systems, with strict audit logs
- •Secure Infrastructure: Hosted on enterprise-grade cloud platforms with 99.9% uptime
- •Regular Audits: Third-party security audits and penetration testing
- •Data Backups: Regular encrypted backups to prevent data loss
Your data is used exclusively to provide Mallory's services:
- •Event Detection: Analyzing emails and messages to identify events
- •Calendar Sync: Keeping your events synchronized across platforms
- •Notifications: Sending reminders and summaries
- •Service Improvement: Analyzing usage patterns to improve Mallory's accuracy
We never use your data for advertising or share it with third parties for marketing purposes.
How Mallory Processes Your Connected Data Sources
When you connect your email, calendar, or messaging accounts to Mallory, we process this data to extract event information such as dates, times, locations, and attendees. This data is processed in real-time to identify scheduling information but is not persisted or stored permanently. We only retain the extracted event details necessary to coordinate your family schedule.
Email Filtering Options
You have full control over which emails Mallory can access. Email connections can be configured to only include emails based on specific criteria such as:
- •Subject line: Only emails with specific keywords (e.g., "meeting", "appointment")
- •Sender: Only emails from specific people or domains
- •Date range: Only recent emails or emails within a specific timeframe
- •Labels/folders: Only emails with specific Gmail labels or in specific folders
This allows you to limit Mallory's access to only the information relevant to scheduling, protecting your privacy while still getting the benefits of automated event detection.
Best Practice: Dedicated Scheduling Chats
We recommend adding Mallory to dedicated family scheduling group chats rather than your general family chit-chat conversations. This approach:
- •Keeps your casual conversations private
- •Reduces noise and improves Mallory's accuracy
- •Makes it easier to find scheduling-related messages
- •Gives you better control over what information Mallory can access
Use a separate WhatsApp or SMS group specifically for coordinating family schedules, pickups, dropoffs, and events.
You have full control over your data:
- •Access: View all data Mallory has collected about you
- •Correction: Update or correct any inaccurate information
- •Deletion: Request deletion of your account and all associated data
- •Export: Download your data in a portable format
- •Disconnect: Remove connected accounts (Gmail, Calendar, etc.) at any time
To exercise these rights, contact us at privacy@getmallory.com
Mallory complies with major privacy regulations:
- •GDPR: General Data Protection Regulation (EU)
- •CCPA: California Consumer Privacy Act (US)
- •COPPA: Children's Online Privacy Protection Act (US)
- •SOC 2: Type II certified for security and privacy