Privacy & Security

Learn how Mallory protects your family's data and privacy.

Our Commitment to Privacy

At Mallory, we take your family's privacy seriously. We understand that you're trusting us with sensitive information about your to-dos, text messages, and family members.

We are committed to:

  • Never selling your data to third parties
  • Using your data only to provide and improve Mallory's services
  • Keeping your information secure with industry-standard encryption
  • Being transparent about how we use your data
What Data We Collect

Mallory collects only the data necessary to run your family's shared to-do list:

Account Information

Name, email, phone number, and family member details

To-dos & Tasks

To-do titles, due dates, reminders, and who's responsible

SMS Messages

Text messages sent to and from Mallory to manage your family's to-dos

Usage Data

How you interact with Mallory to improve the service

How We Protect Your Data

We use multiple layers of security to protect your information:

  • Encryption: All data is encrypted in transit (TLS) and at rest (AES-256)
  • Access Controls: Only authorized personnel can access systems, with strict audit logs
  • Secure Infrastructure: Hosted on enterprise-grade cloud platforms with 99.9% uptime
  • Regular Audits: Third-party security audits and penetration testing
  • Data Backups: Regular encrypted backups to prevent data loss
How We Use Your Data

Your data is used exclusively to provide Mallory's services:

  • Managing To-dos: Adding, updating, and completing your family's tasks
  • SMS Coordination: Reading and replying to texts so family members can manage to-dos over the phone
  • Notifications: Sending reminders and summaries
  • Service Improvement: Analyzing usage patterns to improve Mallory's accuracy

We never use your data for advertising or share it with third parties for marketing purposes.

Data Processing & Retention

How Mallory Processes Your Messages

When your family texts Mallory, we process those messages to understand what to-dos to add, update, or complete. We only retain the to-do details and the messages needed to manage your family's shared list. Mallory does not read your other apps, email, or calendar.

Best Practice: A Dedicated To-do Chat

We recommend texting Mallory in a dedicated to-do group chat rather than your general family chit-chat conversations. This approach:

  • Keeps your casual conversations private
  • Reduces noise and helps Mallory understand your to-dos
  • Makes it easier to find to-do-related messages
  • Gives you better control over what Mallory sees

Use a separate SMS group just for managing your family's shared to-do list.

Your Rights & Controls

You have full control over your data:

  • Access: View all data Mallory has collected about you
  • Correction: Update or correct any inaccurate information
  • Deletion: Request deletion of your account and all associated data
  • Export: Download your data in a portable format
  • Remove members: Remove family members and their information at any time

To exercise these rights, contact us at privacy@getmallory.com

Compliance & Certifications

Mallory complies with major privacy regulations:

  • GDPR: General Data Protection Regulation (EU)
  • CCPA: California Consumer Privacy Act (US)
  • COPPA: Children's Online Privacy Protection Act (US)
  • SOC 2: Type II certified for security and privacy